The friendly staff at Total Orthopaedic Care welcomes your call and looks forward to serving you. If you have any questions about our orthopedic services, please call our office at (954) 735-3535. To schedule an appointment, you can call us or use our secure online appointment request form.
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Total Orthopaedic Care and they will contact us.
If you have an urgent medical need and wish to talk to one of our doctors after our regular hours, please call our office at (954) 735-3535. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At Total Orthopaedic Care, we accept workers’ compensation, Medicare, most major insurance plans, and auto insurance. Please contact your insurance company or you may call our office at (954) 735-3535 to find out if we accept your plan.
Be sure to bring your copay, coinsurance, deductible, or any patient payable amount to be collected at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and CareCredit. You can also pay your bill online.
If you have a question related to your bill or insurance, please contact our billing specialists at (954) 735-3535.
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
If your insurance requires authorization for physical therapy, you will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment.
Total Orthopaedic Care will accept an initial referral by fax, phone, or email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.
Call or Email Us
- Debra Bilodeau, CEO
Phone Extension: 312
- Deana Van Nice, Executive Administrator
Phone Extension: 337
- Linda Sacco, Administrative Assistant
Phone Extension: 324
- Tara Lee, Administrative Assistant/Legal Liaison
Phone Extension: 344
- Marian Nash, Director of Surgery
Phone Extension: 311
- Christie Shelton, Surgical Department
Phone Extension: 318
- Roberto McGrath, PT, DPT, COMT
Chief Physical Therapy Executive
Phone Extension: 340
- Tammy Masiello, Work Comp Liaison
Phone Extension: 336
- Loretta Young, Clinical Coordinator
Phone Extension: 314
- Mark Black, Business Office Manager
Phone Extension: 334
- Cheyenne Pace, Director of Radiology
Phone Extension: 327
- Ronni Griggs, Attorney Liaison
Phone Extension: 326
- Vanessa Gomez, IME Coordinator
Phone Extension: 339