Contact Us
The friendly staff at Total Orthopaedic Care welcomes your call and looks forward to serving you. If you have any questions about our orthopedic services, please call our office at (954) 735-3535. To schedule an appointment, you can call us or use our secure online appointment request form.
Locations & Phone
Total Orthopaedic Care
www.toc.md
Phone: (954) 735-3535
Fax: (954) 484-7000
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Pembroke Pines Office
Address:
10794 Pines Blvd., Suite 104
Pembroke Pines, FL 33026
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Lauderdale Lakes Office
Address:
4850 West Oakland Park Blvd., Suite 201
Lauderdale Lakes, FL 33313
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Total Orthopaedic Care and they will contact us.
If you have an urgent medical need and wish to talk to one of our doctors after our regular hours, please call our office at (954) 735-3535. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At Total Orthopaedic Care, we accept workers’ compensation, Medicare, most major insurance plans, and auto insurance. Please contact your insurance company or you may call our office at (954) 735-3535 to find out if we accept your plan.
Be sure to bring your copay, coinsurance, deductible, or any patient payable amount to be collected at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and CareCredit. You can also pay your bill online.
If you have a question related to your bill or insurance, please contact our billing specialists at (954) 735-3535.
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
If your insurance requires authorization for physical therapy, you will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment.
Total Orthopaedic Care will accept an initial referral by fax, phone, or email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.
Call or Email Us
- Debra Bilodeau, Chief Executive Officer
Email: dbilodeau@toc.md
Phone Extension: 312 - Dylan Ferrell, Administrator
Email: dferrell@toc.md
Phone Extension: 337 - Tara Lee, Executive Administrator
Email: tlee@toc.md
Phone Extension: 344 - Addy Davila, Surgical Coordinator
Email: surgery@toc.md
Phone Extension: 318 - Vanessa Gomez, Executive Accounting Manager
Email: vgomez@toc.md
Phone Extension: 339 - Takarra Lofton (TK), Director of workers' Compensation
Email: workerscomp@toc.md
Phone Extension: 336 - Estelle Jean, Director of Business Development & Marketing
Email: ejean@toc.md
Phone Extension: 322 - Roberto McGrath, PT, DPT, COMT
Chief Physical Therapy Executive
Email: rmcgrath@toc.md
Phone Extension: 340